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Flower Moxie's Shipping Options
Flower Moxie is the only online DIY flower company to offer all of the following shipping options:
Select wholesaler pickup locations, air cargo shipping, and overnight priority with FedEx or UPS.
Read below to determine the best fit for you.
- Direct Wholesale Pickup (Best)
- Air Cargo (Better)
- FedEx/UPS (Good)
Local Wholesaler Pickup
- Cost
- Pros
- Cons
Cost: Orders $350+ are FREE to pick up!
Pros: You can drive right up and pick up your flower order direct from the flower cooler!
Cons: No drawbacks when picking up directly from the wholesaler though they do have very specific hours.
Air Cargo Shipping
- Cost
- Pros
- Cons
Cost:
- Orders $350 - 499 = $49
- Orders $500+ = FREE!
*Note: Air Cargo to ALASKA is $135 for all orders.
Pros:
- Reduced chance of shipping delays so this is a florist's go-to method to ship their blooms.
- Conveniently located within a mile or so of the airport (not in the airport). So, you can drive your car right up to the door and they will even help you load your box up!
- Flowers are kept cool throughout the entire process. Air cargo is not only used for fresh flowers, but also seafood so most facilities have coolers.
- Friendly customer service! We predominantly use SWA Cargo and they are incredible to work with! All you need is your Airbill number and anyone can pick up your box.
- Great hours! Many cargo facilities open early in the morning and close late at night.
Cons:
- Flowers are not delivered to your doorstep. You must drive to the air cargo facility to pick 'em up, but it's worth it!
- Limited locations. Upon checkout you will see what is available in your state!
- Delays and rerouting are still on the table.
FedEx/UPS Overnight Priority
- Cost
- Pros
- Cons
Cost:
- Orders $350-499 = $65
- Orders $500+ = Ranges from $25 to FREE, depending on your location. See checkout for pricing.
Pros:
- Delivered straight to your door
- Hold for pickup option available for FedEx only (no waiting around for the delivery!). Read more here.
- Available for all orders and locations.
Cons:
- Unforseen shipping delays. Since the pandemic began, we have seen an increase in shipping delays which means flowers take two days to arrive instead of overnight. And there's not a dang thing we can do about it. FedEx delays can cause stress on the flowers in hot weather months and stress on the couples (in all months).
- Lack of customer service. It's FedEx so you can scream all you want but ultimately you're at their mercy.
- Lack of hold for pickup locations for UPS
Shipping FAQs
Available shipping options for me
Q: What shipping or pick up methods are available in my state?
A: At checkout, you will enter your shipping address which will display all available options for you! Be sure to have at least $350 in your cart to view the options.
Peruse slowly to make sure you pick the right one for you!
What days do you deliver?
Q: What days do you deliver?
A: We offer overnight deliver Tuesdays, Wednesdays, and Thursdays. This provides flowers for Friday, Saturday, and Sunday weddings.
Need your flowers on a Monday? If you are able to pick up locally, email orders@flowermoxie.com to discuss a Monday pick up!
What's air cargo all about?
Q: I've never heard of air cargo and it makes me nervous. Should I just go with FedEx to make it easy?
A: We feel you! We felt intimidated too the first time we picked up flowers from an air cargo station. Then we realized it was fast and easy and never looked back!
Here's the truth – florists avoid shipping their flowers via FedEx at all costs. Because they don't want to worry about an unforseen delay, they will ship cargo any time they can.
You know how we get fresh fish and sushi in Oklahoma? It's because Southwest Air Cargo exists!
HOW IT WORKS: Your shipment is taken to the airport cargo station in the morning and loaded onto a passenger plane.The shipment can typically arrive the very same day or late that night. Your flowers are held in a cool location – oftentimes a cooler – where they wait for you to pick it up the following day.
While a delay is always possible, it is very rare when shipping cargo and often a non-issue due to the fact that the flowers are kept in coolers rather than a hot FedEx wearhouse.
What if local pickup isn't an option for me?
Q: Local pickup isn't an option for me. Should I panic and not order at all?
A: Nope, no panicking required! Over half of all our shipments are air cargo and FedEx/UPS Overnight, and every other floral company ships via FedEx/UPS so they are reliable. However, since we do see delays, we encourage folks who can do air cargo or pickup to go those directions.
If you need to go to the FedEx route, then we recommend shipping your box to an official FedEx station as a 'hold for pickup' so you don't have to wait for your delivery or accidently miss your delivery.
Here's an article on how to ship your flowers to a FedEx hold for pickup location. Keep in mind that you have to bring your ID and it HAS to match the name on the box because they are strict like that.
Shipping delays
Q: What if my flowers are delayed by a day? Will everything be dead on arrival??
A: Nope, not at all. We've been in business since 2014 and have seen many delays, and we have NEVER seen all the flowers and greenery die. Not one time. In the hot weather months, we've seen a few delicate flowers not make the trip but most of the time they can be revived.
Although we are not responsible for shipping delays, we will send replacements – if possible – or issue a refund if something doesn't make the trip.
How big are the shipping boxes?
Q: How big is the box of flowers? Will it fit in my car? I'm scared!
A: Box sizes can vary but they can always fit in the backseat of a small car, truck, or SUV. Flowers are shipped tightly packed so the flowers can't shift around.
Our owner, Amy, has a small hybrid and can always fit thousands of dollars of flowers in her modest hatchback.
If you're driving long distances with flowers, keeping them in the box is the best call. Once flowers are unwrapped and prepped, they need to stay in their buckets.
Signatures for packages
Q: Do I need to sign for my packages?
A: Air Cargo Pickup: Yes. Anyone can pick up the box as long as they know the tracking/airbill number. They will need to show a photo ID and will need to sign for the release of the packages.
FedEx Hold for Pickup Location: Yes. The name on the box must match the photo ID of the person picking up. This is annoying but it's their rule.
FedEx and UPS Delivery: Sometimes. This is up to the discretion of the driver. Sometimes they leave the flowers on the porch, sometimes they won't. If you miss your delivery, it's your responsibility to coordinate either a pickup or redelivery attempt with the company We will not be responsible for the flower quality if you miss your delivery and the flowers become compromised because they had to ride on a hot truck all day.
What if I live in California?
Q: What if I live in California?
A: California residents that have air cargo shipments are subject to an agricultural inspection.
Here's how it works:
The inspector visits the air cargo location once a day at different times. If your package arrives pre-visit, that means your flowers will be approved and released, YAY! If your package arrives post-visit, it will be held at the facility until the inspection can be made the next day. BIG BOO, but don't fret - your flowers will be totally fine with an overnight stay at the facility as most facilities have a cooler where perishables are held.
CALL THE CARGO STATION BEFORE YOU PICK UP YOUR FLOWERS!
The following locations DO have a cooler:
Los Angeles
Oakland
Sacramento
San Diego
San Jose
The following locations DO NOT have a cooler, however the packages are kept inside in the A/C:
San Francisco
Orange County
Ontario
Burbank
If you have any questions at all, please reach out to orders@flowermoxie.com.
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