We’re already working on a solution.
In the meantime, allow us to:
- Feeling Khaleesi level fury? Understandable.
- Worried you f-ed up? There’s always a fix.
- Stressed we’ll leave you hanging? WE WILL NEVER LET GO, JACK!
- Anxious your flowers won’t turn out? Not possible.
- Freaked someone named Blair is going to call you back and be a B? THIS ISN’T GOSSIP GIRL.
- You’ve done the right thing by reaching out.
- Continue prepping your blooms and don’t throw anything out – flowers can be resilient.
- Make sure everything is in a cool space, unwrapped and unbundled, in the right-size vase.
- Continue to document all your blooms.
Make it up to you:
- We will respond immediately to your submission during business hours.
- Expect a phone call, not a sketchy mass email.
- When a 405-area code pops up – answer! It’s us, not a pyramid scheme!
- We’ll discuss your photos together and determine whether additional prep, a replacement or a refund is needed.
No jumping through hoops or nervous poops allowed. Every little thing is gonna be alright!