Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
We’re already working on a solution.
In the meantime, allow us to:
Validate you:
- Feeling Khaleesi level fury? Understandable.
- Worried you f-ed up? There’s always a fix.
- Stressed we’ll leave you hanging? WE WILL NEVER LET GO, JACK!
- Anxious your flowers won’t turn out? Not possible.
- Freaked someone named Blair is going to call you back and be a B? THIS ISN’T GOSSIP GIRL.
Encourage you:
- You’ve done the right thing by reaching out.
- Continue prepping your blooms and don’t throw anything out – flowers can be resilient.
- Make sure everything is in a cool space, unwrapped and unbundled, in the right-size vase.
- Continue to document all your blooms.
Make it up to you:
- We will respond immediately to your submission during business hours.
- Expect a phone call, not a sketchy mass email.
- When a 405-area code pops up – answer! It’s us, not a pyramid scheme!
- We’ll discuss your photos together and determine whether additional prep, a replacement or a refund is needed.
No jumping through hoops or nervous poops allowed. Every little thing is gonna be alright!
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